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  Generic Quality Manuals & Quality Procedures in ISO/IEC 17025. Click here to view SAMPLE !


ISO/IEC 17025 Laboratory Quality System

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Training Schedule

ISO/IEC 17025

Quality Awareness
Internal Quality Audit
Quality Manual Writing
Lead Assessors
Documentation & Implementation
Uncertainty of Measurement
Uncertainty of Measurement in Microbiology
Method Validation
Document Control System
Sampling System & Techniques

Laboratory Skills

Good Laboratory Practice

Introduction to GLP

ISO 9001

Quality Awareness
Internal Quality Audit
Quality Manual Writing
Lead Auditors

Management Trainings

Sun Tzu's Art of War
Japanese 5-S Training
Mind Mapping
Negotiation Skills
Motivational Courses

 

 

ISO/IEC 17025 Quality Awareness

Gain basic knowledge of the ISO/IEC 17025 standard. Only for in-house training. 

Course Content

  • Interpreting and understanding the ISO/IEC 17025 Standard
  • Structure of quality system documentation
  • The Eight Management principles and its applications to the management of the Laboratory
  • Laboratory Accreditation Process – process, requirements, benefits and implications
  • Development and implementation of an effective quality management systems

Fee: RM 490
Duration:
1-day
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ISO/IEC 17025 Internal Quality Audit

The requirement for testing and calibration laboratories to conduct Internal Quality Audits is inherent in the  ISO/IEC 17025 Standard. Be equipped with the knowledge of internal quality auditing to systematically conduct internal quality audits as required by the standard.

Course Content

  • An overview of the ISO/IEC 17025 Standard
  • Roles & Responsibilities of Auditors
  • Planning Audit schedule 
  • Planning, preparation, conducting and documenting internal audits
  • The audit process & findings
  • Generating audit checklists
  • Identifying and dealing with nonconformities
  • Interview techniques and social competence
  • Workshop: Simulation Audit (Actual laboratory audit can be conducted for in-house training)    

Fee: RM 890
Duration: 2-day
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ISO/IEC 17025 Quality Manual Writing

This course will cover interpretation of the new standard elements; effective methodology of writing a quality manual to comply with the new standard.

Course Content

  • An overview of the ISO/IEC 17025 Standard
  • Guideline on Laboratory Quality Manual Writing
  • Documenting the Management & Technical Requirements
  • Produce your own Quality Manual

Fee: RM 850
Duration: 2-day
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ISO/IEC 17025 Documentation & Implementation

This course gives participants the knowledge to establish a program for a laboratory management system that is in compliance with ISO/IEC 17025 and suitable for their laboratories size, workload, and that will meet their customer needs.

This course highlight specific documentation requirements of a laboratory quality system and help them to encounter situation/problem of a particular requirement when implementation is in progress.

Course Content

  • The principles behind ISO 17025:2005
  • Documentating laboratory competence and its implementation
    • Management Requirements
    • Technical Requirements
  • Continual improvement of the laboratory

Fee: RM 980
Duration: 2-day
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ISO/IEC 17025 Lead Assessors (MRCA Accredited: TCP 2001)

The course covers analysis of the ISO/IEC 17025 standard elements, effective and useful assessment techniques including questioning skills, VAK Practices, transactional analysis, etc. which are equally important to equip all participants with the necessary leadership for assessment.

This course is an ISO accredited course from Malaysia Register of Certificated Auditors (MRCA).  MRCA is the Governing Body for the National Registration Scheme for assessor or Auditors of Quality System and Training Course Providers. 

Course Content

  • Interpreting and understanding the ISO/IEC 17025 Standard
  • Understanding the conformity assessment structure
  • Test Methods and their Validation
  • Quality Control and Proficiency Testing
  • Health & Safety – HASE – Hazard identification and Evaluation
  • Learning effective auditing techniques
  • Protocol for Open Meeting and Exit Meeting
  • Assessment Reporting
  • Handling of non-conformance – Identification and classification
  • Corrective Action monitoring
  • Accreditation and follow-up assessment
  • Use and abuse of accreditation status
  • Interview techniques and social competence
  • Interactive workshops, role play and simulation audit
  • Examination

Fee: RM 2,900
Duration: 5-day
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Uncertainty of Measurement

This course intended to develop an understanding of uncertainty in measurements & calibrations.  It helps attendee to receive an idea of evaluating and calculating uncertainty for laboratories.

Course Content

  • Estimating Measurement Uncertainty
  • SI System of Units
  • Statistical Techniques Commonly Use in Estimating Measurement Uncertainty
  • Fitted Curves for Some Calibration works
  • Partial Differentiation
  • ISO Guide to the Expression of Uncertainty of Measurement (GUM)
  • Applying the ISO Guide to Uncertainty Calculation
  • Practical Guidance on Evaluating Uncertainty Components
  • Control Charting

Fee: RM 1,250
Duration: 3-day
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Uncertainty of Measurement in Microbiology

This course is designed to help laboratories engaged in routine microbiological analysis to calculate uncertainties of their test or measurement results. The workshops take participants through the process of evaluating uncertainty in microbiology with hands-on formulae (APLAC method) being provided as well as an appreciation of a European method which follows closely the generic GUM.

Course Content

  • Principles of estimating the uncertainty
    - Type A and Type B estimation of uncertainty
    - Calculating the combined uncertainty
    - Uncertainty in Analytical Measurement
  • Metrological characteristics of microbiological cultural methods
    - Common basic equations
    - The one-plate instrument
    - The multiple-plate instrument
    - The one-dilution MPN instrument
    - The multiple-dilution MPN instrument
  • Estimation of the components of uncertainty
  • Mathematical models of microbiological test results and uncertainties
  • Systematic corrections and uncertainties
  • Practical workshops

Fee: RM 980
Duration: 2-day
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Method Validation for Analytical Laboratory

Method validation is the process that provides evidence that a given analytical method, when correctly applied, produces results that are fit for purpose. It is essential to understand method validation if you want to make sure that your analytical results are accurate. This course explains the general principles of method validation and demonstrates some practical techniques that can be applied in the analytical laboratory.  

Course Content

  • Why method validation is necessary?
  • Overview of the validation process
  • Statistics for method validation
  • Validation parameters
  • Key performance characteristics
  • Verification of standard methods
  • Using method validation data

Fee: RM 1,250
Duration:
3-day
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Document Control System

The intent of document control is to ensure that all documents are properly identify, index, file, maintain, update, store and dispose systematically as to prevent unintended use of obsolete document.

Course Content

  • Concepts of Document Control
  • Difference between “controlled copy” & non-controlled copy”
  • Document review including revision number, issue number, approved date, etc.
  • Document distribution, updates, storage, retention & disposal
  • Extracts from controlled copies
  • Methodology for easy retrieval of document

Fee: RM 490
Duration: 1-day
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Sampling System & Techniques

This training concentrated on an ISO recognized & accepted sampling schemes for inspection.

Course Content

  • The needs for sampling
  • General sampling procedures
  • Standard sampling methods
  • AQL
  • Criteria of Sampling
  • Sampling Plans

Fee: RM 490
Duration: 1-day
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Introduction to Good Laboratory Practice

The OECD Principles of Good Laboratory Practice (GLP) is a quality system deals with the organization, process and conditions under which laboratory studies are planned, performed, monitored, recorded and reported. This course provides training in the principles of good laboratory practice for personnel of laboratories who wish to demonstrate that they produce test results that are fit for the purpose and can therefore be relied upon when making risk/safety assessments.

Course Content

  • What is OECD Good Laboratory Practice (GLP)?
  • History of GLP & regulation
  • GLP in Malaysia
  • The OECD Principles of Good Laboratory Practice
  • Elements of GLP
  • General good testing conduct

Fee: RM 490
Duration: 1-day
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Laboratory Skills

The course consists of taught and practical elements that focus on laboratory safety, basic lab equipment maintenance and use, basic laboratory techniques, laboratory calculations, buffer preparation, and recording of experimental results. This is to build on analysts’ experience of day to day work practices in a laboratory.

Course Content

  • Essential health and safety information that analysts should be familiar with to enable them to work safely in the laboratory
  • Method & equipment selection
  • The importance of Standard Operating Procedures
  • Sample handling and storage
  • Key laboratory skills that analysts need in order to be able to carry out analytical work with the required level of accuracy
  • Quality assurance and quality control
  • Data handling and reporting of results

Fee: RM 980
Duration: 2-day
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Last Updated 22 July, 2016